Policy & Procedures for Creatively Ink'd by T
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Refund Policy
ALL SERVICE PURCHASES ARE NON-REFUNDABLE. NO EXCEPTIONS TO THIS POLICY WILL BE MADE.
Upon noticing any order problems, please inform us within 48 hours of receipt. We are committed to rectifying any errors.
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Service Policy
Clients are required to submit all project information to Creatively Ink'd by T. Failure to do so within 30-45 days of payment will lead to project cancellation without refund. A $199 fee will apply for reopening the order. Respect this rule considering project volume.
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Service Turnaround Times
All services are executed within the designated turnaround times...
Website designs 5 to 7 days
Logo designs 24 hours
Business cards w/print 24-48 hours
Retractable banners 3 to 5 days
Flyer designs same day
T-shirt printing services 3 days
(rush fee applied before 3 days)
Pop up shop materials 5 to 7 days
Expedited orders available upon request
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Requested Invoice Payment Policy
Invoices for services are sent via email or phone and must be paid upon receipt. Failure to pay within 24 hours incurs a $50 cancellation fee. Unpaid cancellation fees lead to being placed on a 'do not service' list. Thank you for understanding.